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Communications Training Officer

Presented By:

Course Instructor:
Glenna Oliver

Class Description:
This class will equip the student with the skills necessary to effectively train, coach and mentor newly hired Public Safety Dispatchers
Skills Include:

  • Open communication techniques

  • Coaching/Mentoring/Shadowing

  • Learning Styles assessment

  • Teaching trainees based on their learning style

  • Training Timelines

  • Difficult conversations/situations

  • Liability and Risk Management

  • Leadership

  • Maintaining a positive work environment for your trainee

October 7th - 9th, 2024

SHIELD Training Center
4300 Caterpillar Rd., Redding, CA, 96003

8 AM - 5 PM


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Post Reimbursement: N/A
Tuition: $399.00 Per Student

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POST Course Number:
24 hours CPT

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